Page template. Every paragraph marked [LEGAL TEXT FROM CLIENT] is replaced with the client’s approved wording. The line under each heading says what that section must cover.
[LEGAL TEXT FROM CLIENT] An opening paragraph in plain words: what this notice explains, that [COMPANY LEGAL NAME] is responsible for the information Factory Price holds about you, and how to reach us about it.
Who we are
Covers: the company responsible for your information, and how to reach it.
[LEGAL TEXT FROM CLIENT] The company that runs Factory Price, where it is registered, and how to contact the person who looks after your information.
What we collect
Covers: the details you give us, what we record as you use the marketplace, and business documents.
[LEGAL TEXT FROM CLIENT] What you give us: your name, work email, phone number and company details, and, for sellers, the documents needed for verification.
[LEGAL TEXT FROM CLIENT] What we record: your orders, buying requests, offers and messages, and the sign-in and device details that keep your account safe.
How we use it
Covers: running your account and orders, keeping the marketplace safe, and the messages we send.
[LEGAL TEXT FROM CLIENT] Opening and running your account, passing orders, buying requests and offers between buyers and sellers, and arranging payment and delivery.
[LEGAL TEXT FROM CLIENT] Checking sellers, preventing fraud, and sending the emails and messages your account needs. News and offers are sent only if you agree to them.
Who sees it
Covers: what buyers and sellers see of each other, and the companies that help us run Factory Price.
[LEGAL TEXT FROM CLIENT] That a seller sees a buyer’s company name and order details but never their contact details, and that a buyer sees a seller’s name but never their phone, email or address.
[LEGAL TEXT FROM CLIENT] The companies that help run Factory Price, such as payment, delivery, email and hosting providers, and that they may use your information only for that work.
How long we keep it
Covers: how long each kind of information is kept, and the record of important actions.
[LEGAL TEXT FROM CLIENT] How long account, order and payment details are kept, and that a record of important actions, such as verification decisions and payments, is kept for 7 years.
Keeping it safe
Covers: how your information is protected, and what happens if something goes wrong.
[LEGAL TEXT FROM CLIENT] How your information is protected when it is stored and on its way to us, who at Factory Price can see it, and how we tell you if it is ever exposed.
Your choices and rights
Covers: seeing, correcting and deleting your information, and saying no to news and offers.
[LEGAL TEXT FROM CLIENT] How to see the information we hold about you, correct it or ask us to delete it, and what the law requires us to keep.
[LEGAL TEXT FROM CLIENT] How to stop news and offers at any time, and how to complain if you are unhappy with how we use your information.
Changes to this notice
Covers: how and when we tell you about changes.
[LEGAL TEXT FROM CLIENT] That every version of this notice is kept with its date, and how we tell you before a change takes effect.